Ensure smooth communication with customers this holiday season using a VoIP-powered SMS solution. Discover how features like auto-responders, holiday hour alerts, and office closure notifications can enhance customer satisfaction and simplify operations for your business.
Discover how the Textify text messaging app helps businesses streamline operations through automated customer notifications, and more.
How Your Business Can Benefit from Switching to VoIP in Canada Read More »
Discover how the Textify text messaging app helps businesses streamline operations through automated customer notifications, and more.
How Medical Offices Boost Efficiency with Textify: SMS Marketing for Medical Offices Read More »
Discover how the Textify text messaging app helps businesses streamline operations through automated customer notifications, and more.
How Textify Helps Businesses Boost Efficiency Read More »
Communication is a crucial aspect of any healthcare service. Healthcare providers need to be able to communicate effectively and efficiently with each other, their patients, and their patients’ families, while also ensuring a private connection.
The Advantages of VoIP Services for Healthcare Providers Read More »
In today’s fast-paced business world, time is money, which means that time management is everything.
How Single Number Reach Can Save Your Business Time and Money Read More »
In today’s fast-paced business world, a reliable and efficient business phone system is crucial to the success of any organization.
Have you ever worried that you might not be providing seamless service to customers calling your business? Well, you’re not alone.
Virtual attendants – Key Features and benefits to customer service Read More »
VoIP, which is short for Voice over Internet Protocol, is the preferred telephone system technology that allows a user to make and receive calls using an internet connection.
How VoIP is a Cost-Effective Phone Service for your Business Read More »
Those who have embarked on the journey of creating a start-up or small business understand the importance of having a seamless communication system that doesn’t break the budget.
The most reliable phone system for startups and small businesses Read More »
We’ve recently transferred our business telephone services from one of the big telecom companies to Unite. I have to admit – we were nervous to switch to a small company after only dealing with ‘Big Telecom’ for decades. All I can say is that I wish we had switched over to Unite years ago! Every communication and dealing I’ve had with them (in several different departments) has been amazing. It feels exactly like dealing with a local business where they care about you as a client, offer a good quality service/product at reasonable rates and have competent, smart people working for them.
I wish I had found Unite sooner. We were using Rogers all these years with nothing but problems. The hold times trying to get service was just unbearable. A friend recommended Unite and I’m so glad they did. Cheaper than both Rogers and Bell with so many more options. Switching over was a breeze. I highly recommend Unite Communications for your business.
I’ve been with Unite for over 2 years. I work in Account services, setting up clients with new business tools such as Unite Hosted PBX, Conferencing and Virtual Attendant. I also work with internal teams to ensure all customer requirements are met. My Operations background is an advantage because I’m able to help our customers immediately. I love introducing our clients to new products that assist them in improving communications with their clients. My goal is always to ensure the process runs smooth on both sides. Happy customers are my best measure of success. I’m Margarita Asatrian and I work at Unite.
I have been on the Unite team for over 14 years. Watching the company evolve and grow into one of Canada’s fastest growing companies (2 years in a row) is a privilege and a source of pride. In addition to sales support, I work with customers to make sure the onboarding process is organized and efficient. I continue to support our clients as their needs also evolve and grow. I believe the team, and how we work together to ensure we offer the best product and service, is the primary reason for our organic growth.
One of things I like best about Unite is that it’s 100% home grown. We are Canadian owned and operated. At a time when many companies were letting go of staff (or exporting jobs to foreign markets) we were growing and creating jobs at home. It makes me happy to be a continuing part of it.
I’m Christine Nicoll, and I work at Unite. Visit us at unite.ca
I am a Customer Service Specialist for Unite. I have been a part of the team for over two years. Having the ability to make someone’s day makes my job very satisfying. A positive customer service experience and happy customers influence the attitudes of my entire team. My job is important and my role is key to the team’s success.
Giving my full attention to the customers and their concerns is the best tool I use to respond to an issue or circumstance in a timely manner. When customers observe a quick response time, it shows our respect and commitment to the customer’s time. I love to see the customers happy by being able to solve their problems.
Working for a company with continued growth gives me a lot of peace of mind. I look forward to watching Unite grow. I am fortunate to be a part of this growing company.
I’m Marta Woszczyna, and I work at Unite.
I have been on the Unite team for over 2 years as a Business Development Manager – responsible for helping customers find solutions to understand and solve their business telecom challenges. Customers are often surprised how easy it is for us to streamline their telecommunications with affordable, flexible and reliable alternatives. We are able to customize a solution for each customer, making the experience both personable and actionable. Unite is a great place to work. Looking forward to implementing and sharing our next iteration of projects. I’m Jeremy Rozen, I work at Unite.
As a Business Development Associate for Unite, I work with potential and existing customers to demonstrate products and answer their questions. I believe strong communication skills, excellent customer service skills, relationship management skills and an in-depth knowledge of Unite’s products or services are the best tools to be successful. Most of the time, I continue to be the main point of contact even after the final purchase is made. When this happens, I know I have done right by the customer. I am a people person, when the customer is happy, I am very happy.
Our products and services make it easy to continue to assist customers. I help assess any current business constraints and will introduce the customer to relevant services that can have a large impact on productivity. Unite also provides me with a lot of flexibility. We don’t just sell Unite services – we use them. This allows me to work from the cottage when I need a break from the city. I have a central office, wherever I am. This flexibility has made a positive impact on me both professionally and personally.
Working for a company that I believe in and believes in me is awesome. I am Margaret Sutton, and I work at Unite.
