Unite Blog

Learn how to get the most out of your VoIP service and stay up to date on the latest developments in the telecoms industry

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10 benefits of switching to a hosted PBX system for your business with Unite Communications.

10 benefits of switching to a hosted PBX system for your business with Unite Communications In today's fast-paced business world, a reliable and efficient business phone system is crucial to the success of any organization. Hosted PBX systems have emerged as game-changers in the world of business communication systems, offering a plethora of benefits to [...]

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Virtual attendants – Key Features and benefits to customer service

Have you ever worried that you might not be providing seamless service to customers calling your business? Well, you’re not alone. Many modern businesses have staff located around the world, without a central office location. While this can be convenient and economical for businesses, it can lead to lingering customer satisfaction issues. Imagine a customer [...]

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How VoIP is Cost-Effective Phone Service for Business?

VoIP, which is short for Voice over Internet Protocol, is the preferred telephone system technology that allows a user to make and receive calls using an internet connection. More and more businesses are choosing VoIP phone systems over traditional phone systems, as they don’t require the use of outdated hardware and aging infrastructure. In the [...]

The most reliable phone system for startups and small businesses

Those who have embarked on the journey of creating a start-up or small business understand the importance of having a seamless communication system that doesn’t break the budget. Along with the importance of staying within budget, communication is one of the key elements that determines whether a team will run efficiently and keep moving the [...]

Benefits of using text me anywhere by unite

Why is Text me Anywhere important?

When it comes to communication, consumers expect both speed and efficiency. For this reason alone, more and more businesses are opting for business text messaging instead of calling. About 97% of consumers ignore or reject calls from businesses or unknown numbers. You can Send and receive text messages from your existing Business phone number to [...]

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Why is Virtual Hosted PBX Essential for Remote Workforces

Most organizations are still adapting to a fully remote workforce or a hybrid office model. It was most common for start-up companies that opted for a decentralized office environment as a way to cut overhead costs. It then became the only option for companies once pandemic restrictions were enforced, until it evolved into a preferred [...]

How VoIP is Ideal for Remote Work

How VoIP is Ideal for Remote Work What has started as an extenuating circumstance to make sure people stay safe during the pandemic, remote work has now evolved into a new normal for many companies and occasionally a perk for working professionals. It has completely changed how teams and stakeholders collaborate, with virtual meetings and [...]

Ways VOIP Integrates with Remote Work

The advent of Voice over IP (VoIP) has created an entirely new benchmark of what companies expect from communication technologies. The perks of using Internet connections to make and receive calls, hold conferences, enable collaboration and provide superior customer service make VoIP an ideal technology for companies looking to cut costs and grow their business. [...]

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VOIP in the WFH Era

What is a VOIP Integration? VoIP, which stands for Voice over Internet Protocol, is essentially phone service delivered via the Internet. A VoIP has the same functionality as a regular telephone, but with more advanced features such as conferencing, routing, advanced caller ID and the seamless ability to add as many phones as your business [...]

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Canada VOIP – 5 Ways VOIP Benefits your Business

Voice over Internet Protocol, commonly referred to as VoIP, is a technology method that delivers voice communications over the internet. Business VoIP systems are essentially the modern form of a business phone VoIP is Cost Effective As mentioned, since VoIP technology benefits business because it uses your already-existing internet connection, it’s a more cost-efficient option [...]

VOIP in Canada – The Best Bell SNR and Rogers Unison_TM Alternative

The landscape of VOIP (Voice Over Internet Protocol) technology is changing rapidly. As companies adapt to various remote and hybrid work environments, new communications strategies are a part of any contemporary organization’s approach. As 97% of workers desire remote work, and roughly 70% of companies around the world offer some form of hybrid or remote [...]

The #1 Hosted PBX Phone System for Business in 2022

The places where we do business are rapidly changing. Companies are considering hybrid workplace scenarios and some are even committing to a fully remote environment. According to a study by career site Ladders, 25% of all professional jobs in North America will be remote by the end of 2022 and that number will continue to [...]

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4 Reasons Why Unite Is the Best VoIP Provider for Small Businesses

Finding the right phone service for your small business is crucial to your success. Staying in contact with your customers and colleagues is the lifeblood of your business. But traditional phone services don’t measure up to the current realities of small business owners. Here are several reasons why Unite’s VoIP is right for your small [...]

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The Best Hosted PBX Phone System for Your Small Business for 2022

A reliable and secure phone service is essential for business success. Thanks to widely available reliable high-speed Internet networks, it is now possible for businesses to leverage their existing Internet connection to make secure phone calls with a hosted PBX. What Is PBX? Private Branch Exchange (PBX) is a private telephone network within a company [...]

How Does a Virtual Receptionist Work?

As more businesses shift to remote or hybrid working environments, workforces are becoming less centralized. Many businesses are moving away from having downtown offices that house a majority of their employees. While this brings many benefits for companies, there are certainly some challenges as well. One major challenge is that customers may have a more [...]

What Is Single Number Reach?

As businesses around the world begin shifting to a hybrid or remote working environment, Single Number Reach (SNR) is becoming an ever-increasingly powerful business tool. SNR allows your customers and colleagues to contact you wherever you are using one single phone number. All they have to do is call your primary business number, and the [...]

What is VoIP and is it important for businesses in 2021?

If you’re a business owner looking for a new telecommunications system, you’ve no doubt read about or heard of the term “VoIP”. But what does it mean? VoIP stands for “Voice over Internet Protocol” and you’ve likely already used it in your personal or professional life. In simpler terms, it refers to a telecommunication system [...]

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10 things you need to know about VOIP

Are you familiar with VoIP’? VoIP stands for ‘Voice-over Internet Protocol’ and allows users to make and receive calls on a variety of different devices, from smartphones to computers anywhere in the world. Even if you’re familiar with the basics of VoIP, there are many incredible features that you may not know about. Read on [...]

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The Ultimate Guide to Productive Conference Calls

Conference calls are an important part of corporate business life, however, they can have many pitfalls and too often become time wasting hazards. At Unite, we’re all too familiar with conference call woes. Here are a few tips to keep your team’s conference calls productive: Familiarize yourself with conferencing system services Before you begin a [...]

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The #1 Mistake When Choosing a Business Phone Service

It doesn’t matter if you’re starting a new venture or modernizing your current business operations, it’s always important to consider your options and your business needs when choosing a business phone service. While the choice might seem very straightforward and uncomplicated, it is expected that you evaluate various features and functionalities offered by your desired [...]

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Who has Bell Single Number Reach alternatives?

Bell has recently terminated their Bell Single Number Reach solution, which has left numerous customers in the dark with a service that is no longer being maintained. Luckily for those who are looking to switch providers to find a Single Number Reach alternative, numerous smaller Canadian telecoms have stepped up. Unite Communications provides a [...]

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How do I get a 1-800 number for my business?

A toll-free 800 telephone number is billed for all arriving calls instead of incurring charges to the originating telephone subscriber. It may also be called a freephone number. For the calling party, a call to a toll-free number from a landline is free of charge. A 1-800 number is one of the easiest ways [...]

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How does a virtual phone number work?

A virtual number is a telephone number without a directly associated phone line. Often, a virtual phone number is programmed to route directly to a selected phone number selected by the customer -- this can vary between a fixed office phone, a mobile phone, or a VOIP phone. Virtual phone numbers are usually able to [...]

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Is a Cloud-Based Phone System Right for My Business?

Cloud technology has made its way into many aspects of business, from data storage to development platforms. Cloud-based phone systems provide an opportunity for companies to upgrade their existing phone service, but some decision-makers are hesitant to embrace the cloud until they know whether it's right for their business. Use this guide to learn the [...]

BELL SNR Alternative Service

BELL SNR Alternative Service Those who run their own business (or help with the communications aspect) understand the daily trials and tribulations that occur with the phone systems. Whether it’s unreliability, inefficiency, or incredible price fluctuations, it often seems like you’re trapped in a never ending telecom contract. What many big telecoms won’t broadcast to [...]

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How VoIP & Hosted Solutions Are Impacting Office Communications

Cloud technology is becoming an integral part of office communications, which is drifting from the standard Private Branch Exchange (PBX) technology. The switch to cloud-based VoIP systems puts more focus on collaboration or Unified Communications technology – a functionalities layer that runs over top the PBX system. Your PBX system is equipped to sustain a [...]