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Solutions

Unite Hosted PBX

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Solutions

Unite Hosted PBX

Unite Hosted PBX

A Flexible Business Phone System Powered By Unite

Unite Hosted PBX is a cutting-edge business phone solution that unchains you from your desk. Explore how Unite Hosted PBX can help streamline your business.

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What Is Unite Hosted PBX
and How Does It Work?

Unite Hosted PBX is a leading-edge Voice over IP (VoIP) phone service enabled with AI technology that transforms how small to large-sized Canadian businesses communicate regardless of size. Say goodbye to restrictive contracts and hello to a flexible solution tailored to your needs, whether your team is all in the office, works from home, or is hybrid. You may even have one local office, or multiple offices nationally. With advanced calling features and seamless integration across multiple devices and locations, Unite Hosted PBX enhances your business communications efficiency, effectiveness, and productivity. Experience the freedom and power of Unite Hosted PBX, the solution designed to revolutionize your business communications.

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Why Choose Unite Hosted PBX?

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Reliability

With Advanced Technologies, and Intelligent Redundancies, you can trust the stability, reliability, and availability of your phone services. Never be vulnerable to cut lines, or crumbling infrastructure interrupting your business.

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Flexibility

Take your business phone system with you wherever you go, on any device while maintaining all the functionality and convenience of being in the same location.

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Simplicity

Keep your existing phone numbers, and enjoy a hassle-free transition. Enjoy freedom without locked-in contracts.

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Technology

Operate with the newest technology supported by AI features that is constantly upgraded and at the forefront. Unite Hosted PBX is digital so your calls will be crystal clear.

Technology
Technology

Operate with the newest technology that is constantly upgraded and at the forefront.

Flexibility
Flexibility

Take your business phone system with you wherever you go, on any device while maintaining all the functionality and convenience of being in the same location.

Simplicity
Simplicity

Keep your existing phone numbers, and enjoy a hassle-free transition.

Reliability
Reliability

With advanced technology and redundant systems, you can trust that your calls will be crystal clear and your connections will remain stable while achieving the highest industry uptime.

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A LOADED SOLUTION ACROSS MULTIPLE DEVICES

Premium Packaged
Features Included

With Unite Hosted PBX, you can enjoy the benefits of value packaged solutions, all bundled together at unbeatable prices. Say goodbye to the hassle of managing multiple services and hello to a comprehensive communication solution that covers all your business needs.

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Follow Me / Call Hunting

Route calls to you when you’re not in the office. Have calls route to one location or to hunt several locations sequentially.

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Simultaneous Ring

Calls can ring on multiple devices or extensions at the same time.

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Call Schedule

Have calls routed based on time of the day or day of the week.

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Call Screening

Handle calls from different people in different ways.

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Call Transfer

Route a call quickly and efficiently within the internal office or to external employees.

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Extension to Extension Dialing

Contact a colleague quickly and efficiently within the internal office or to external employees by simply dialling their extension from your chosen device.

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Long Distance

Calls within Canada/USA are no charge. Rates to worldwide destinations are competitive.

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Hot Desking

Simply enter a code on any of your office phones at any location (even home office) and it becomes your extension.

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Web Portal

Review messages, see recent caller details, as well as perform a whole host of administrative functions via the web portal.

Follow Me / Call Hunting
Follow Me / Call Hunting

Route calls to you when you’re not in the office. Have calls route to one location or to hunt several locations sequentially.

Simultaneous Ring
Simultaneous Ring

Calls can ring on multiple devices or extensions at the same time.

Call Schedule
Call Schedule

Have calls routed based on time of the day or day of the week.

Call Screening
Call Screening

Handle calls from different people in different ways.

Call Transfer
Call Transfer

Route a call quickly and efficiently within the internal office or to external employees.

Extension to Extension Dialing
Extension to Extension Dialing

Contact a colleague quickly and efficiently within the internal office or to external employees by simply dialling their extension from your chosen device.

Long Distance
Long Distance

Calls within Canada are no charge. Rates to worldwide destinations are competitive.

Hot Desking
Hot Desking

Simply enter a code on any of your office phones at any location (even home office) and it becomes your extension.

Web Portal
Web Portal

Review messages, see recent caller details, as well as perform a whole host of administrative functions via the web portal.

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Schedule a Call
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Why Are Businesses
Choosing Unite Hosted PBX?

With Unite Hosted PBX, you get more for less. We include traditional features that others charge extra for, along with exclusive capabilities not offered by your current provider. Enjoy premium features at no additional cost. Plus, take your phone system on the go with our Desktop Telephone or mobile app, ensuring seamless communication from anywhere. Maximize your value and mobility with Unite Hosted PBX, the ultimate business communication solution.

UNITE HOSTED PBX BLOGS

Interested In Learning More About Unite Hosted PBX?

Explore more of our blog for insights, tips, and industry updates.
Customer service agent using a headset to answer calls through a PBX system in a professional office environment.

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Contact A Unite Hosted PBX Solutions Expert Today

Ready to take your business communications to the next level? Don't hesitate, reach out to a Unite Hosted PBX representative today.
Schedule a Call
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FAQs

Find answers to common questions about our services and solutions.

How Will Unite’s Hosted PBX Work For My Company?

Unite’s Virtual PBX is a Voice over IP (VoIP) based phone service aimed at small to medium sized Canadian business. Our technology provides you with a host of advanced calling solutions that you need to make your communications more efficient and effective. With Unite’s Hosted PBX, you add what you need, when you need it.

How does Unite’s Hosted PBX Compare To Traditional Phone Systems?

Untether yourself from the desk. With Unite's Hosted PBX, you can be in the office, at home, or on the road. Unleash yourself from the desk phone with one of our comprehensive mobile or desktop apps to take your office with you. Call routing options are unlimited with Hunting, SimRing, Time of Day Routing, etc. Hosted PBX lowers the cost in the long-term as there is no phone system hardware for you to maintain, program or upgrade. Unlike traditional phone systems requiring constant upgrades with limited features, Hosted PBX systems are always updated with the latest features.

Are There Incremental Investments Risks?

Using Unite’s Hosted PBX means you are not tied to any carrier, and not locked into long term contracts. You never have to make any decisions about spending more on hardware today to meet the needs of tomorrow. We grow with you, and you aren’t ever boxed in.

Can I Keep My Existing Phone Numbers?

No need to change any existing telephone numbers. Keep your current business number and Unite will look after moving any and all numbers.

Can I Use Unite's Hosted PBX From Anywhere, Including Overseas?

Simply take your work to any location. You and your team can be in the same place, or all over the place, but you can be connected as if you are one seamless office. Turn your cell phone into your office phone, we enable dual persona on any carrier’s phone with no changes to your existing plans.

What Features Are Included?

With Unite Hosted PBX, many features that traditional providers charge extra for are included at no additional cost. You’ll also benefit from a range of advanced capabilities not typically available from conventional systems, including:
  • Follow Me – Route calls to multiple locations, ensuring they reach you or your team on any device.
  • Simultaneous Ring – Have calls ring on several devices or extensions at the same time.
  • Call Scheduling – Automatically route calls based on time of day or day of the week, directing them to specific devices or extensions.
  • Call Screening – Manage incoming calls differently based on the caller.
  • Call Transfer – Redirect calls quickly within the office or to remote employees.
  • Extension-to-Extension Dialling – Reach colleagues by simply dialling their extension.
  • Enhanced Voicemail – Access voicemail via phone, online, or email with voice file attachments.
  • Long Distance – Enjoy no-charge calls within Canada and competitive rates for international destinations.
  • Web Portal and Apps – Review messages, view recent call details, and manage extension settings anytime, anywhere, through our secure online portal.

Explore More Telecom Solutions from Unite

Unite Virtual Attendant
Unite Conferencing
Unite Me (Single Number Reach)
Midwife-On-Call
Medical Office/Clinic EMR
Unite U-Fax
Textify
EMR Fax for Accuro
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We’ve recently transferred our business telephone services from one of the big telecom companies to Unite. I have to admit – we were nervous to switch to a small company after only dealing with ‘Big Telecom’ for decades. All I can say is that I wish we had switched over to Unite years ago! Every communication and dealing I’ve had with them (in several different departments) has been amazing. It feels exactly like dealing with a local business where they care about you as a client, offer a good quality service/product at reasonable rates and have competent, smart people working for them.

Sarah Giovannone

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I wish I had found Unite sooner. We were using Rogers all these years with nothing but problems. The hold times trying to get service was just unbearable. A friend recommended Unite and I’m so glad they did. Cheaper than both Rogers and Bell with so many more options. Switching over was a breeze. I highly recommend Unite Communications for your business.

Mike Goldlist

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Other than the quick customer services and reasonable pricing, we were much impressed with the website design, too. Before we switched over from Bell to Unite, we were very hesitated and gone to a number of websites to check out their SNR services.
 
Once we saw the Unite site, all our concerns regarding the switch-over were answered: plain and simple. we called and the customer representative was very knowledgeable, reassuring and friendly.
 
Since then, we have a few special requests and these were answered promptly and great suggestions were provided. We would and have referred Unite to a few of our friends/vendors.

Porter Fine Printing Limited

I’ve been with Unite for over 2 years. I work in Account services, setting up clients with new business tools such as Unite Hosted PBX, Conferencing and Virtual Attendant. I also work with internal teams to ensure all customer requirements are met. My Operations background is an advantage because I’m able to help our customers immediately. I love introducing our clients to new products that assist them in improving communications with their clients. My goal is always to ensure the process runs smooth on both sides. Happy customers are my best measure of success. I’m Margarita Asatrian and I work at Unite.

Margarita Asatrian

Account Manager

Christine Nicoll headshot.

I have been on the Unite team for over 14 years. Watching the company evolve and grow into one of Canada’s fastest growing companies (2 years in a row) is a privilege and a source of pride. In addition to sales support, I work with customers to make sure the onboarding process is organized and efficient. I continue to support our clients as their needs also evolve and grow. I believe the team, and how we work together to ensure we offer the best product and service, is the primary reason for our organic growth. 

 

One of things I like best about Unite is that it’s 100% home grown. We are Canadian owned and operated. At a time when many companies were letting go of staff (or exporting jobs to foreign markets) we were growing and creating jobs at home. It makes me happy to be a continuing part of it.

 

I’m Christine Nicoll, and I work at Unite. Visit us at unite.ca

Christine Nicoll

Client Services Manager

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I am a Customer Service Specialist for Unite. I have been a part of the team for over two years. Having the ability to make someone’s day makes my job very satisfying. A positive customer service experience and happy customers influence the attitudes of my entire team. My job is important and my role is key to the team’s success.

Giving my full attention to the customers and their concerns is the best tool I use to respond to an issue or circumstance in a timely manner. When customers observe a quick response time, it shows our respect and commitment to the customer’s time. I love to see the customers happy by being able to solve their problems.

Working for a company with continued growth gives me a lot of peace of mind. I look forward to watching Unite grow. I am fortunate to be a part of this growing company.

I’m Marta Woszczyna, and I work at Unite.

Marta Woszczyna

Client Services Specialist

Jeremy Rozen headshot.

I have been on the Unite team for over 2 years as a Business Development Manager – responsible for helping customers find solutions to understand and solve their business telecom challenges. Customers are often surprised how easy it is for us to streamline their telecommunications with affordable, flexible and reliable alternatives. We are able to customize a solution for each customer, making the experience both personable and actionable. Unite is a great place to work. Looking forward to implementing and sharing our next iteration of projects. I’m Jeremy Rozen, I work at Unite.

Jeremy Rozen

Business Development

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As a Business Development Associate for Unite, I work with potential and existing customers to demonstrate products and answer their questions. I believe strong communication skills, excellent customer service skills, relationship management skills and an in-depth knowledge of Unite’s products or services are the best tools to be successful. Most of the time, I continue to be the main point of contact even after the final purchase is made. When this happens, I know I have done right by the customer. I am a people person, when the customer is happy, I am very happy. 
Our products and services make it easy to continue to assist customers. I help assess any current business constraints and will introduce the customer to relevant services that can have a large impact on productivity. Unite also provides me with a lot of flexibility. We don’t just sell Unite services – we use them. This allows me to work from the cottage when I need a break from the city. I have a central office, wherever I am. This flexibility has made a positive impact on me both professionally and personally.
Working for a company that I believe in and believes in me is awesome. I am Margaret Sutton, and I work at Unite.

Margaret Sutton

Business Development Associate