4 Reasons Why Unite Is the Best VoIP Provider for Small Businesses

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Finding the right phone service for your small business is crucial to your success. Staying in contact with your customers and colleagues is the lifeblood of your business. But traditional phone services don’t measure up to the current realities of small business owners. Here are several reasons why Unite’s VoIP is right for your small business. women at a coffee shop

Be Accessible Anywhere

As a small business owner, you’re rarely in one place for very long. Whether you have a one-person operation or you manage a small team, you’re constantly on the move. At your desk answering emails in the morning, meeting with a client for lunch and making a site visit in the afternoon. That means you’re constantly switching between your devices. With Unite VoIP, you can enjoy the flexibility of working from anywhere with whatever device you have on you. Work from your laptop, desktop or smartphone whenever you want. Your customers will always be able to use the same number to reach you. blackboard

One Affordable Price

Why pay more for essential features? With Unite Hosted PBX, many of the features you’d traditionally have to pay extra for with one of the big guys are included in our standard package. In fact, many are probably not even offered by your existing provider. Our standard features include call forwarding, three-way calling, name/number display and voicemail. You’ll also be able to make and receive calls on your desktop telephone or using a mobile app on a web-enabled device wherever you are.

No Locked-In Contract

Not only does Unite VoIP offer you the flexibility to work anywhere anytime, we also provide you flexibility when it comes to the contract itself. We let you pick and choose the services and features you’d like. This is particularly useful for small businesses because the service can grow as your business grows. Let’s say you decide to hire a couple of employees a couple of years after launching your business. All of a sudden, it may be useful for you to add conference calling to your service. A flexible contract with Unite would allow you to easily add that to your services. quality efficiency cost

Calling Features that Improve Business Efficiency

Unite Hosted PBX makes business communication simple with features that will make your life easier. Keep your existing phone number when you switch to Unite so you don’t confuse your customers. Route your calls to you wherever you are, either in a single location or have them hunt several locations sequentially. Program your service so that calls ring multiple devices or extensions at the same time. If you keep a consistent schedule, have your calls routed to a specific destination based on the time of day or the day of the week. We’ll also make it easy to quickly transfer a call internally at the office or to a remote employee. Plus, you’ll have access to a web portal to review messages, see recent caller details and perform any administrative function you need to.

Enhance Your Business Communication

Connect with clients and colleagues more effectively with Unite Hosted PBX. Contact us today to see what we can offer you.

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We’ve recently transferred our business telephone services from one of the big telecom companies to Unite. I have to admit – we were nervous to switch to a small company after only dealing with ‘Big Telecom’ for decades. All I can say is that I wish we had switched over to Unite years ago! Every communication and dealing I’ve had with them (in several different departments) has been amazing. It feels exactly like dealing with a local business where they care about you as a client, offer a good quality service/product at reasonable rates and have competent, smart people working for them.

Sarah Giovannone

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I wish I had found Unite sooner. We were using Rogers all these years with nothing but problems. The hold times trying to get service was just unbearable. A friend recommended Unite and I’m so glad they did. Cheaper than both Rogers and Bell with so many more options. Switching over was a breeze. I highly recommend Unite Communications for your business.

Mike Goldlist

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Other than the quick customer services and reasonable pricing, we were much impressed with the website design, too. Before we switched over from Bell to Unite, we were very hesitated and gone to a number of websites to check out their SNR services.
Once we saw the Unite site, all our concerns regarding the switch-over were answered: plain and simple. we called and the customer representative was very knowledgeable, reassuring and friendly.
Since then, we have a few special requests and these were answered promptly and great suggestions were provided. We would and have referred Unite to a few of our friends/vendors.

Porter Fine Printing Limited

I’ve been with Unite for over 2 years. I work in Account services, setting up clients with new business tools such as Unite Hosted PBX, Conferencing and Virtual Attendant. I also work with internal teams to ensure all customer requirements are met. My Operations background is an advantage because I’m able to help our customers immediately. I love introducing our clients to new products that assist them in improving communications with their clients. My goal is always to ensure the process runs smooth on both sides. Happy customers are my best measure of success. I’m Margarita Asatrian and I work at Unite.

Margarita Asatrian

Account Manager

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I have been on the Unite team for over 14 years. Watching the company evolve and grow into one of Canada’s fastest growing companies (2 years in a row) is a privilege and a source of pride. In addition to sales support, I work with customers to make sure the onboarding process is organized and efficient. I continue to support our clients as their needs also evolve and grow. I believe the team, and how we work together to ensure we offer the best product and service, is the primary reason for our organic growth. 


One of things I like best about Unite is that it’s 100% home grown. We are Canadian owned and operated. At a time when many companies were letting go of staff (or exporting jobs to foreign markets) we were growing and creating jobs at home. It makes me happy to be a continuing part of it.


I’m Christine Nicoll, and I work at Unite. Visit us at unite.ca

Christine Nicoll

Client Services Manager

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I am a Customer Service Specialist for Unite. I have been a part of the team for over two years. Having the ability to make someone’s day makes my job very satisfying. A positive customer service experience and happy customers influence the attitudes of my entire team. My job is important and my role is key to the team’s success.

Giving my full attention to the customers and their concerns is the best tool I use to respond to an issue or circumstance in a timely manner. When customers observe a quick response time, it shows our respect and commitment to the customer’s time. I love to see the customers happy by being able to solve their problems.

Working for a company with continued growth gives me a lot of peace of mind. I look forward to watching Unite grow. I am fortunate to be a part of this growing company.

I’m Marta Woszczyna, and I work at Unite.

Marta Woszczyna

Client Services Specialist

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I have been on the Unite team for over 2 years as a Business Development Manager – responsible for helping customers find solutions to understand and solve their business telecom challenges. Customers are often surprised how easy it is for us to streamline their telecommunications with affordable, flexible and reliable alternatives. We are able to customize a solution for each customer, making the experience both personable and actionable. Unite is a great place to work. Looking forward to implementing and sharing our next iteration of projects. I’m Jeremy Rozen, I work at Unite.

Jeremy Rozen

Business Development

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As a Business Development Associate for Unite, I work with potential and existing customers to demonstrate products and answer their questions. I believe strong communication skills, excellent customer service skills, relationship management skills and an in-depth knowledge of Unite’s products or services are the best tools to be successful. Most of the time, I continue to be the main point of contact even after the final purchase is made. When this happens, I know I have done right by the customer. I am a people person, when the customer is happy, I am very happy. 
Our products and services make it easy to continue to assist customers. I help assess any current business constraints and will introduce the customer to relevant services that can have a large impact on productivity. Unite also provides me with a lot of flexibility. We don’t just sell Unite services – we use them. This allows me to work from the cottage when I need a break from the city. I have a central office, wherever I am. This flexibility has made a positive impact on me both professionally and personally.
Working for a company that I believe in and believes in me is awesome. I am Margaret Sutton, and I work at Unite.

Margaret Sutton

Business Development Associate