How Single Number Reach Can Save Your Business Time and Money

Single Number Reach

Streamline Your Business Communication with Single Number Reach

In today’s fast-paced business world, time is money, which means that time management is everything. In addition, with an increased amount of mobile and hybrid work, every minute spent on communication is a minute taken away from other important tasks. Fortunately, there are solutions that can help streamline communication and increase efficiency. One such solution is Single Number Reach (SNR).

How Does Single Number Reach Work?

Single Number Reach works by having one number that can be routed to wherever you are on any device. When a call comes in, it is first routed to your office phone. If you don’t answer, the call is then automatically forwarded to your mobile phone. If you still don’t answer, the call can then be forwarded to your home phone or another designated device of your choice. When you answer a call on one device, the other devices will stop ringing. This ensures that you do not miss calls, while also improving time management by reducing the number of interruptions to your day.

The Benefits of Single Number Reach System

  1. Increased Availability: With Single Number Reach and Unite Communications, you don’t need to worry about missing important calls when you’re out of the office; it’s the perfect solution for those involved in mobile and hybrid work. The feature allows you to be accessible to your clients and customers at all times, which can help to improve customer satisfaction and retention rates.
  2. Time-Saving/Time Management: With Single Number Reach, you can save time by not having to constantly check multiple phone lines. You can simply forward all your calls to one phone number and be assured that you will receive all your important calls.
  3. Cost-Effective: Single Number Reach is a cost-effective solution for business communication. You don’t need to purchase additional hardware or software, which can save you money in the long run. Additionally, you can reduce costs associated with missed calls and lost business opportunities.
  4. Flexibility & Mobile and Hybrid Work: Single Number Reach provides you with flexibility when it comes to managing your calls. You can easily configure the system to forward your calls to different devices depending on your availability or preference. For example, you can set up the system to forward calls to your mobile phone during the day and your home phone in the evenings.
  5. Professionalism: Having a Single Number Reach feature can help your business to appear more professional. Clients and customers will appreciate the fact that they can reach you at any time, and you can avoid the frustration of missed calls and voicemails.
  6. Mobility: With Single Number Reach and Unite Communications, you can be on-the-go and still be connected. You can forward your calls to your mobile phone and receive calls even when you’re not in the office. This is especially useful for business communication that occurs between employees who are frequently on the move or involved in mobile and hybrid work, as well as salespeople or delivery drivers.
  7. Improved Customer Service: With Single Number Reach, you can provide your clients and customers with better service. You can answer their calls promptly, even when you’re out of the office, and provide them with the information they need. This can help to improve customer satisfaction and increase loyalty.
  8. Customizable Call Routing: Single Number Reach allows you to customize call routing according to your business needs. You can choose to forward all calls to a single phone.
Mobile Worker

Examples of Single Number Reach in Action

Let’s say you are a sales representative who is frequently on the road. With Single Number Reach, you can receive incoming calls to your business phone number on your mobile phone, without having to give out your personal number. This means that you can answer calls from clients and colleagues while on the go, without having to worry about missing any important, non-work related calls that may come in. Alternatively, if you want to improve your business communication and time management while working from home, you can have all incoming calls to your office phone number forwarded to your home phone. This means that you can answer calls on your home phone, without having to purchase a separate phone line or device for your business.

How to Set Up Single Number Reach

Setting up Single Number Reach is typically a straightforward process that can be done through your business phone system provider. Some providers may require additional hardware or software to enable Single Number Reach. Unite Communications can help you get the information you need to get started. So, if you’re looking for a way to streamline your business communication and save time and money, Single Number Reach might be the solution you’ve been searching for. Contact Unite Communications and let us help you improve your time management and business communication today!

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We’ve recently transferred our business telephone services from one of the big telecom companies to Unite. I have to admit – we were nervous to switch to a small company after only dealing with ‘Big Telecom’ for decades. All I can say is that I wish we had switched over to Unite years ago! Every communication and dealing I’ve had with them (in several different departments) has been amazing. It feels exactly like dealing with a local business where they care about you as a client, offer a good quality service/product at reasonable rates and have competent, smart people working for them.

Sarah Giovannone

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I wish I had found Unite sooner. We were using Rogers all these years with nothing but problems. The hold times trying to get service was just unbearable. A friend recommended Unite and I’m so glad they did. Cheaper than both Rogers and Bell with so many more options. Switching over was a breeze. I highly recommend Unite Communications for your business.

Mike Goldlist

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Other than the quick customer services and reasonable pricing, we were much impressed with the website design, too. Before we switched over from Bell to Unite, we were very hesitated and gone to a number of websites to check out their SNR services.
Once we saw the Unite site, all our concerns regarding the switch-over were answered: plain and simple. we called and the customer representative was very knowledgeable, reassuring and friendly.
Since then, we have a few special requests and these were answered promptly and great suggestions were provided. We would and have referred Unite to a few of our friends/vendors.

Porter Fine Printing Limited

I’ve been with Unite for over 2 years. I work in Account services, setting up clients with new business tools such as Unite Hosted PBX, Conferencing and Virtual Attendant. I also work with internal teams to ensure all customer requirements are met. My Operations background is an advantage because I’m able to help our customers immediately. I love introducing our clients to new products that assist them in improving communications with their clients. My goal is always to ensure the process runs smooth on both sides. Happy customers are my best measure of success. I’m Margarita Asatrian and I work at Unite.

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I have been on the Unite team for over 14 years. Watching the company evolve and grow into one of Canada’s fastest growing companies (2 years in a row) is a privilege and a source of pride. In addition to sales support, I work with customers to make sure the onboarding process is organized and efficient. I continue to support our clients as their needs also evolve and grow. I believe the team, and how we work together to ensure we offer the best product and service, is the primary reason for our organic growth. 


One of things I like best about Unite is that it’s 100% home grown. We are Canadian owned and operated. At a time when many companies were letting go of staff (or exporting jobs to foreign markets) we were growing and creating jobs at home. It makes me happy to be a continuing part of it.


I’m Christine Nicoll, and I work at Unite. Visit us at

Christine Nicoll

Client Services Manager

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I am a Customer Service Specialist for Unite. I have been a part of the team for over two years. Having the ability to make someone’s day makes my job very satisfying. A positive customer service experience and happy customers influence the attitudes of my entire team. My job is important and my role is key to the team’s success.

Giving my full attention to the customers and their concerns is the best tool I use to respond to an issue or circumstance in a timely manner. When customers observe a quick response time, it shows our respect and commitment to the customer’s time. I love to see the customers happy by being able to solve their problems.

Working for a company with continued growth gives me a lot of peace of mind. I look forward to watching Unite grow. I am fortunate to be a part of this growing company.

I’m Marta Woszczyna, and I work at Unite.

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Client Services Specialist

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I have been on the Unite team for over 2 years as a Business Development Manager – responsible for helping customers find solutions to understand and solve their business telecom challenges. Customers are often surprised how easy it is for us to streamline their telecommunications with affordable, flexible and reliable alternatives. We are able to customize a solution for each customer, making the experience both personable and actionable. Unite is a great place to work. Looking forward to implementing and sharing our next iteration of projects. I’m Jeremy Rozen, I work at Unite.

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As a Business Development Associate for Unite, I work with potential and existing customers to demonstrate products and answer their questions. I believe strong communication skills, excellent customer service skills, relationship management skills and an in-depth knowledge of Unite’s products or services are the best tools to be successful. Most of the time, I continue to be the main point of contact even after the final purchase is made. When this happens, I know I have done right by the customer. I am a people person, when the customer is happy, I am very happy. 
Our products and services make it easy to continue to assist customers. I help assess any current business constraints and will introduce the customer to relevant services that can have a large impact on productivity. Unite also provides me with a lot of flexibility. We don’t just sell Unite services – we use them. This allows me to work from the cottage when I need a break from the city. I have a central office, wherever I am. This flexibility has made a positive impact on me both professionally and personally.
Working for a company that I believe in and believes in me is awesome. I am Margaret Sutton, and I work at Unite.

Margaret Sutton

Business Development Associate