Unite Virtual Assistant

Man at his desk using a virtual attendant service.

Unite Virtual Attendant

Unite Virtual Attendant

A Call Director Powered By Unite

Unite Virtual Attendant provides a Virtual Auto Attendant to connect callers to teams that have no central office and are always on the move. Starting at $5.00 per user per month.

Man at his desk using a virtual attendant service.

What Is Unite Virtual Attendant and
How Does It Work?

Give your business the impression and professionalism of having a centralized office when your staff are anywhere and everywhere. Unite Virtual Attendant offers an auto attendant that will route callers by department, direct extension numbers or dial by name. Calls are routed to existing landlines or cell phones your staff are already using. Seamlessly connect with customers using this user-friendly system for quick and convenient communication. Unite Virtual Attendant can be a local and/or toll-free number.

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EVERYTHING YOU NEED, ALL IN ONE PLACE

Sound Like You Have A Centralized Office

Let’s explore some of the features of Unite Virtual Attendant and how it can help provide you with convenience and professionalism of sounding like you have a central office, even if your staff are not all in a central location.

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Sophisticated Call Routing

Route calls based on time of day, set rules for call hunting and/or simultaneous hunting for departments. The options are unlimited, and easily changed on the fly.

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Dial By Name Directory

Simplify the calling process with a dial-by-name directory feature.

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Unite Web Admin Site

Take control of your communication settings and preferences on the fly 24/7/365.

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Enhanced Voicemail

Enjoy the convenience of optional enhanced voicemail with email delivery, keeping personal and business messages separate.

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Unlimited Number of Extensions As Needed

Scale your business effortlessly with an unlimited number of extensions available.

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Teleswap Call Transfer

Effortlessly transition calls between devices in an instant.

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Local and/or Toll Free Fax Number

Streamline fax communications with a modern E-fax solution.

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Many, Many More Features

Unlock a range of additional features that enhance your business communication capabilities.

Local and/or Toll Free Main Number
Local and/or Toll Free Main Number

Provide a professional image with a centralized and/or toll-free main number.

Dial By Name Directory
Dial By Name Directory

Simplify the calling process with a dial-by-name directory feature.

Unite Web Admin Site
Unite Web Admin Site

Take control of your communication settings and preferences on the fly 24/7/365.

Email Delivery of Voice/Fax Messages
Email Delivery of Voice/Fax Messages

Enjoy the convenience of email delivery of voice and fax messages.

Unlimited Number of Extensions As Needed
Unlimited Number of Extensions As Needed

Scale your business effortlessly with an unlimited number of extensions available.

Teleswap Call Transfer
Teleswap Call Transfer

Effortlessly transition calls between devices in an instant.

Local and/or Toll Free Fax Number
Local and/or Toll Free Fax Number

Streamline fax communications with a modern E-fax solution.

Many, Many More Features
Many, Many More Features

Unlock a range of additional features that enhance your business communication capabilities.

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Why Are Businesses Choosing
Unite Virtual Attendant?

Experience the power of Unite Virtual Attendant, a game-changing solution that is attracting businesses far and wide. This comprehensive offering seamlessly integrates many core features, revolutionizing how businesses communicate. With Unite Virtual Attendant, you can enjoy the convenience of an auto attendant, personal phone extensions, dial by name, voicemail, and many other features. Even benefit from the efficiency of fax delivery via email. Keep your existing local or toll-free numbers, or let Unite provide new ones.

UNITE VIRTUAL ATTENDANT

Interested In Learning More About 

Unite Virtual Attendant?

Explore more of our blog for insights, tips, and industry updates.

Have you ever worried that you might not be providing seamless service to customers calling your business? Well, you’re not alone.

Brian Presement
1 February, 2023

As more businesses shift to remote or hybrid working environments, workforces are becoming less centralized.

Brian Presement
18 October, 2021
Clinician holding smartphone.

Donec eu risus vitae justo ornare fringilla Midwife on Call

Mauris tincidunt est vitae felis placerat, id consectetur nunc scelerisque.

Clinician holding smartphone.

Donec eu risus vitae justo ornare fringilla Midwife on Call

Mauris tincidunt est vitae felis placerat, id consectetur nunc scelerisque.

Clinician holding smartphone.

Donec eu risus vitae justo ornare fringilla Midwife on Call

Mauris tincidunt est vitae felis placerat, id consectetur nunc scelerisque.

Contact A Unite Virtual Attendant Solutions Expert Today

Ready to Unite your businesses’ telecom efforts? Contact us today.
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We’ve recently transferred our business telephone services from one of the big telecom companies to Unite. I have to admit – we were nervous to switch to a small company after only dealing with ‘Big Telecom’ for decades. All I can say is that I wish we had switched over to Unite years ago! Every communication and dealing I’ve had with them (in several different departments) has been amazing. It feels exactly like dealing with a local business where they care about you as a client, offer a good quality service/product at reasonable rates and have competent, smart people working for them.

Sarah Giovannone

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I wish I had found Unite sooner. We were using Rogers all these years with nothing but problems. The hold times trying to get service was just unbearable. A friend recommended Unite and I’m so glad they did. Cheaper than both Rogers and Bell with so many more options. Switching over was a breeze. I highly recommend Unite Communications for your business.

Mike Goldlist

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Other than the quick customer services and reasonable pricing, we were much impressed with the website design, too. Before we switched over from Bell to Unite, we were very hesitated and gone to a number of websites to check out their SNR services.
 
Once we saw the Unite site, all our concerns regarding the switch-over were answered: plain and simple. we called and the customer representative was very knowledgeable, reassuring and friendly.
 
Since then, we have a few special requests and these were answered promptly and great suggestions were provided. We would and have referred Unite to a few of our friends/vendors.

Porter Fine Printing Limited

I’ve been with Unite for over 2 years. I work in Account services, setting up clients with new business tools such as Unite Hosted PBX, Conferencing and Virtual Attendant. I also work with internal teams to ensure all customer requirements are met. My Operations background is an advantage because I’m able to help our customers immediately. I love introducing our clients to new products that assist them in improving communications with their clients. My goal is always to ensure the process runs smooth on both sides. Happy customers are my best measure of success. I’m Margarita Asatrian and I work at Unite.

Margarita Asatrian

Account Manager

Christine Nicoll headshot.

I have been on the Unite team for over 14 years. Watching the company evolve and grow into one of Canada’s fastest growing companies (2 years in a row) is a privilege and a source of pride. In addition to sales support, I work with customers to make sure the onboarding process is organized and efficient. I continue to support our clients as their needs also evolve and grow. I believe the team, and how we work together to ensure we offer the best product and service, is the primary reason for our organic growth. 

 

One of things I like best about Unite is that it’s 100% home grown. We are Canadian owned and operated. At a time when many companies were letting go of staff (or exporting jobs to foreign markets) we were growing and creating jobs at home. It makes me happy to be a continuing part of it.

 

I’m Christine Nicoll, and I work at Unite. Visit us at unite.ca

Christine Nicoll

Client Services Manager

Marta W headshot

I am a Customer Service Specialist for Unite. I have been a part of the team for over two years. Having the ability to make someone’s day makes my job very satisfying. A positive customer service experience and happy customers influence the attitudes of my entire team. My job is important and my role is key to the team’s success.

Giving my full attention to the customers and their concerns is the best tool I use to respond to an issue or circumstance in a timely manner. When customers observe a quick response time, it shows our respect and commitment to the customer’s time. I love to see the customers happy by being able to solve their problems.

Working for a company with continued growth gives me a lot of peace of mind. I look forward to watching Unite grow. I am fortunate to be a part of this growing company.

I’m Marta Woszczyna, and I work at Unite.

Marta Woszczyna

Client Services Specialist

Jeremy Rozen headshot.

I have been on the Unite team for over 2 years as a Business Development Manager – responsible for helping customers find solutions to understand and solve their business telecom challenges. Customers are often surprised how easy it is for us to streamline their telecommunications with affordable, flexible and reliable alternatives. We are able to customize a solution for each customer, making the experience both personable and actionable. Unite is a great place to work. Looking forward to implementing and sharing our next iteration of projects. I’m Jeremy Rozen, I work at Unite.

Jeremy Rozen

Business Development

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As a Business Development Associate for Unite, I work with potential and existing customers to demonstrate products and answer their questions. I believe strong communication skills, excellent customer service skills, relationship management skills and an in-depth knowledge of Unite’s products or services are the best tools to be successful. Most of the time, I continue to be the main point of contact even after the final purchase is made. When this happens, I know I have done right by the customer. I am a people person, when the customer is happy, I am very happy. 
Our products and services make it easy to continue to assist customers. I help assess any current business constraints and will introduce the customer to relevant services that can have a large impact on productivity. Unite also provides me with a lot of flexibility. We don’t just sell Unite services – we use them. This allows me to work from the cottage when I need a break from the city. I have a central office, wherever I am. This flexibility has made a positive impact on me both professionally and personally.
Working for a company that I believe in and believes in me is awesome. I am Margaret Sutton, and I work at Unite.

Margaret Sutton

Business Development Associate