What Is Single Number Reach?

woman is smiling
woman is smiling As businesses around the world begin shifting to a hybrid or remote working environment, Single Number Reach (SNR) is becoming an ever-increasingly powerful business tool. SNR allows your customers and colleagues to contact you wherever you are using one single phone number. All they have to do is call your primary business number, and the SNR system sends the call to every number you set as a contact number.  Imagine your office offers a hybrid model of work consisting of two days at the office and three days at home. On the days you’re in the office, you have a landline at your desk. However, when you’re working from home, you work primarily on your company laptop. Perhaps you visit worksites throughout your typical week with only a cell phone. With SNR, you can receive calls on your office landline, laptop and cell phone when someone is trying to reach you. That means you’re always able to connect with a valued customer, develop a new prospect or solve a business problem wherever you are. Long gone are the days of clients constantly getting your voicemail while you’re off running your business. After all, you can’t always be at your desk to answer phone calls. Plus, you no longer need to include separate phone numbers on your business card for your work number and cell phone, which can be confusing and tiresome for both you and your clients. No customer wants to call multiple phone numbers without knowing whether you’re even nearby to pick up. You can even answer calls directly from your laptop if you don’t have your landline or cell nearby.

Why Is Single Number Reach Beneficial?

In today’s fast-paced business environment, less is more and consolidation is key. With SNR, you can consolidate your different phone numbers into one easy-to-remember number. Not only will it be easier on your customers, but it will also be easier and more convenient for you to communicate your phone number to them. No more missed phone calls and no need to check multiple voicemail accounts to make sure you’re on top of all your messages. All your calls are automatically rerouted to you, no matter where you are or what device you’re working on. You’ll never have to worry again about waiting around the office for a client call when you’ve got places to go and people to see. Whether you’re at the office, at home, or on the go, you’re always within reach. You can reroute your calls to your destination from any phone or computer. With Unite Communications’ Unite Me SNR service, you’ll also get voicemail delivered to your email and a personal fax number that will convert every fax you receive to a PDF delivered to your email inbox. When you do connect with your customers, you’ll enjoy a clear connection, no matter what device you’re using to answer. Plus, you won’t have to worry about dropped calls again.  woman is on phone

What are alternative SNR options to Bell SNR?

Unite Communications’ Unite Me SNR service offers you and your business one consolidated phone number without the Bell price tag. What’s more, Unite Me includes multiple features that will cost you more with Bell. For example, with Unite Me you’ll receive a dedicated fax number, voicemail, forwarded calls from other telephones, additional extensions and more, all included in your monthly bill. At Bell, many of these features will either cost you more money or are not available.  Enjoy custom telecommunication solutions designed for your specific needs with Unite Communications. Learn more about how Unite Me, or other services like Unite Virtual Attendant and Unite Conferencing, can benefit your business today. man is on call

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We’ve recently transferred our business telephone services from one of the big telecom companies to Unite. I have to admit – we were nervous to switch to a small company after only dealing with ‘Big Telecom’ for decades. All I can say is that I wish we had switched over to Unite years ago! Every communication and dealing I’ve had with them (in several different departments) has been amazing. It feels exactly like dealing with a local business where they care about you as a client, offer a good quality service/product at reasonable rates and have competent, smart people working for them.

Sarah Giovannone

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I wish I had found Unite sooner. We were using Rogers all these years with nothing but problems. The hold times trying to get service was just unbearable. A friend recommended Unite and I’m so glad they did. Cheaper than both Rogers and Bell with so many more options. Switching over was a breeze. I highly recommend Unite Communications for your business.

Mike Goldlist

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Other than the quick customer services and reasonable pricing, we were much impressed with the website design, too. Before we switched over from Bell to Unite, we were very hesitated and gone to a number of websites to check out their SNR services.
Once we saw the Unite site, all our concerns regarding the switch-over were answered: plain and simple. we called and the customer representative was very knowledgeable, reassuring and friendly.
Since then, we have a few special requests and these were answered promptly and great suggestions were provided. We would and have referred Unite to a few of our friends/vendors.

Porter Fine Printing Limited

I’ve been with Unite for over 2 years. I work in Account services, setting up clients with new business tools such as Unite Hosted PBX, Conferencing and Virtual Attendant. I also work with internal teams to ensure all customer requirements are met. My Operations background is an advantage because I’m able to help our customers immediately. I love introducing our clients to new products that assist them in improving communications with their clients. My goal is always to ensure the process runs smooth on both sides. Happy customers are my best measure of success. I’m Margarita Asatrian and I work at Unite.

Margarita Asatrian

Account Manager

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I have been on the Unite team for over 14 years. Watching the company evolve and grow into one of Canada’s fastest growing companies (2 years in a row) is a privilege and a source of pride. In addition to sales support, I work with customers to make sure the onboarding process is organized and efficient. I continue to support our clients as their needs also evolve and grow. I believe the team, and how we work together to ensure we offer the best product and service, is the primary reason for our organic growth. 


One of things I like best about Unite is that it’s 100% home grown. We are Canadian owned and operated. At a time when many companies were letting go of staff (or exporting jobs to foreign markets) we were growing and creating jobs at home. It makes me happy to be a continuing part of it.


I’m Christine Nicoll, and I work at Unite. Visit us at unite.ca

Christine Nicoll

Client Services Manager

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I am a Customer Service Specialist for Unite. I have been a part of the team for over two years. Having the ability to make someone’s day makes my job very satisfying. A positive customer service experience and happy customers influence the attitudes of my entire team. My job is important and my role is key to the team’s success.

Giving my full attention to the customers and their concerns is the best tool I use to respond to an issue or circumstance in a timely manner. When customers observe a quick response time, it shows our respect and commitment to the customer’s time. I love to see the customers happy by being able to solve their problems.

Working for a company with continued growth gives me a lot of peace of mind. I look forward to watching Unite grow. I am fortunate to be a part of this growing company.

I’m Marta Woszczyna, and I work at Unite.

Marta Woszczyna

Client Services Specialist

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I have been on the Unite team for over 2 years as a Business Development Manager – responsible for helping customers find solutions to understand and solve their business telecom challenges. Customers are often surprised how easy it is for us to streamline their telecommunications with affordable, flexible and reliable alternatives. We are able to customize a solution for each customer, making the experience both personable and actionable. Unite is a great place to work. Looking forward to implementing and sharing our next iteration of projects. I’m Jeremy Rozen, I work at Unite.

Jeremy Rozen

Business Development

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As a Business Development Associate for Unite, I work with potential and existing customers to demonstrate products and answer their questions. I believe strong communication skills, excellent customer service skills, relationship management skills and an in-depth knowledge of Unite’s products or services are the best tools to be successful. Most of the time, I continue to be the main point of contact even after the final purchase is made. When this happens, I know I have done right by the customer. I am a people person, when the customer is happy, I am very happy. 
Our products and services make it easy to continue to assist customers. I help assess any current business constraints and will introduce the customer to relevant services that can have a large impact on productivity. Unite also provides me with a lot of flexibility. We don’t just sell Unite services – we use them. This allows me to work from the cottage when I need a break from the city. I have a central office, wherever I am. This flexibility has made a positive impact on me both professionally and personally.
Working for a company that I believe in and believes in me is awesome. I am Margaret Sutton, and I work at Unite.

Margaret Sutton

Business Development Associate