Photo of businesswoman using VOIP Canada best PBX virtual phone number

The #1 Mistake When Choosing a Business Phone Service

It doesn’t matter if you’re starting a new venture or modernizing your current business operations, it’s always important to consider your options and your business needs when choosing a business phone service.

While the choice might seem very straightforward and uncomplicated, it is expected that you evaluate various features and functionalities offered by your desired business phone service provider while considering the nature and processes of your business operations.

Oftentimes, business owners have a hard time choosing a phone system, so they simply settle for the cheapest or most notable service provider. When it comes to selecting a business phone system provider, it is important  to consider your options carefully and choose a business phone solution that has features well-suited to your operations. Many people unknowingly settle for service providers that are unable to meet the demands of their operations.

At Unite, we strongly recommend that you evaluate every one of your requirements before making your choice.

With an unwavering commitment towards customer satisfaction, we recommend compatibility over every other consideration.

The Biggest Mistake: Choosing a Business Phone Service That’s Popular But Incompatible
The number one mistake made when choosing a business phone service is choosing based on the company’s popularity rather than business compatibility.

Many individuals choose service providers because they are widely held or widely recognized. While this might seem like an expedient option, there is a fifty-fifty chance that the service is suited to your business needs. In cases where the service is not compatible, you could be reducing profitability or jeopardizing your revenue. Expectedly, most people forfeit their payments and opt for a different service provider once they realize they have made an unsustainable choice. 

At Unite, we recommend that you make sufficient inquiries before you make your choice.

Correcting the Issue: Match Business Requirements With Service Features
The solution to avoid choosing the wrong service: Meticulously itemize your business requirements! When it comes to getting a phone service that delivers optimum support and satisfaction, it is highly recommended that you meticulously itemize your requirements.

When you have a clear insight into what your business requirements are, it becomes easier to choose the ideal business phone service provider. However, there are certain features that your service provider must deliver on. These features include:

  • Ability to guarantee desired call capacity 
  • Ability to deliver every functionality that you require
  • Making all charges known and working within your selected financial plan
  • Delivering top notch customer service, 
  • Offering around-the-clock client support

Business Phone Systems Unite Offers

At Unite, we maintain that all of the aforementioned features must be provided by a credible and reliable service provider. In addition, we offer an inclusive range of solutions while carefully considering your unique business needs to deliver highly customized service. Unite offers a wide range of features to streamline business services including: 

Let us help you select a solution that is tailored to your business needs.

Do you want a widely held brand that is ineffective for achieving your business goals or a solution that is highly compatible with your operations?

Make the switch to Unite today for business communications solutions that are tailored to your distinctive needs!