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The Role of U-Fax in a Hybrid Workplace: Why It Still Matters

A hybrid team in an office participates in a video conference with remote colleagues, illustrating collaboration using U-Fax.

As more businesses adopt hybrid work models, the need for secure, flexible and efficient communication tools has become more critical than ever. While many traditional office tools have been replaced by cloud-based solutions, one classic method continues to prove its value in today’s digital-first environment: faxing.

Yes, faxing, but not in the way you remember it.

Meet U-Fax from Unite Communications, a modern, digital-first approach to faxing that fits seamlessly into the hybrid work era. Here’s why U-Fax, our powerful internet fax solution, remains a vital tool for today’s businesses.


Why Faxing Isn’t Dead, It Has Simply Evolved

Despite being seen as outdated by some, faxing remains an essential communication method across many industries. Legal, healthcare, finance and government sectors still rely heavily on faxing for secure document transmission and compliance with data protection laws.

But bulky machines, busy lines and misplaced paper? Those are a thing of the past.

Cloud faxing platforms like U-Fax modernize this process, making it more efficient, secure and aligned with how hybrid teams work today.


What Is U-Fax?

U-Fax is Unite’s secure and reliable eFax® alternative that allows you to send and receive faxes via email or a web portal, no physical fax machine required.

Key features of U-Fax include:

  • Send/receive faxes from anywhere, office, home or on the go
  • End-to-end encryption for sensitive documents
  • Easy file attachment from your device or cloud storage
  • Receive faxes straight to your email inbox
  • No paper, toner or maintenance needed

Whether you’re a solo entrepreneur or managing a growing team, U-Fax keeps your document sharing fast, secure and fully digital.

A professional sitting at her desk in a modern office reviews a document on her monitor screen received through U-Fax.


Why U-Fax Matters in a Hybrid Workplace

1. Supports Remote and In-Office Collaboration

Hybrid workplaces thrive on flexibility. With U-Fax, team members can send or receive important documents whether they’re in the office, working from home or halfway around the world. No need to scan, print or wait by a machine.

2. Ensures Compliance and Security

Faxing remains a preferred method for transmitting confidential or regulated documents due to its secure nature. U-Fax combines the compliance of traditional faxing with modern encryption standards, making it ideal for industries that require data security.

3. Reduces Operational Costs

Forget about maintenance contracts, toner replacements or dedicated phone lines. Internet fax solutions like U-Fax eliminate the costs of running physical fax machines, while improving efficiency.

4. Saves Time and Boosts Productivity

Documents are delivered instantly to your inbox and you can fax files with just a few clicks. No busy signals. No paper jams. Just reliable, modern communication.

5. Eco-Friendly and Paper-Free

Going green? U-Fax supports paperless workflows, cutting down on waste and helping your business meet its sustainability goals.

A businesswoman reviews a digital document at a desk in her office, symbolizing secure cloud faxing document sharing.


Why U-Fax Beats Traditional Faxing

When compared to old-school fax machines, U-Fax wins on every front:

  • It’s digital and remote-friendly
  • It provides higher security
  • It’s more cost-effective
  • It integrates seamlessly with email and cloud storage
  • It’s a paperless solution aligned with modern sustainability goals

In short, U-Fax gives you everything you liked about faxing, without everything you didn’t.


Is U-Fax Right for Your Business?

If you’re still sending documents via fax but want to modernize your approach, U-Fax is the ideal eFax® alternative. It’s especially valuable for:

  • Small businesses and startups in regulated industries
  • Hybrid or remote teams needing secure document exchange
  • Companies looking to reduce costs and go paperless
  • Businesses growing and needing a scalable communication tool

Conclusion: Don’t Let Your Faxing Hold You Back

Hybrid work demands smarter solutions. With U-Fax, your business can enjoy the reliability of faxing, without the limitations of legacy systems. Whether you’re handling confidential files, dealing with compliance requirements or just want to simplify your workflow, U-Fax makes it easy.

Ready to upgrade your faxing process?

Contact Unite Communications today and see how we keep hybrid teams secure, efficient and connected.

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We’ve recently transferred our business telephone services from one of the big telecom companies to Unite. I have to admit – we were nervous to switch to a small company after only dealing with ‘Big Telecom’ for decades. All I can say is that I wish we had switched over to Unite years ago! Every communication and dealing I’ve had with them (in several different departments) has been amazing. It feels exactly like dealing with a local business where they care about you as a client, offer a good quality service/product at reasonable rates and have competent, smart people working for them.

Sarah Giovannone

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I wish I had found Unite sooner. We were using Rogers all these years with nothing but problems. The hold times trying to get service was just unbearable. A friend recommended Unite and I’m so glad they did. Cheaper than both Rogers and Bell with so many more options. Switching over was a breeze. I highly recommend Unite Communications for your business.

Mike Goldlist

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Other than the quick customer services and reasonable pricing, we were much impressed with the website design, too. Before we switched over from Bell to Unite, we were very hesitated and gone to a number of websites to check out their SNR services.
 
Once we saw the Unite site, all our concerns regarding the switch-over were answered: plain and simple. we called and the customer representative was very knowledgeable, reassuring and friendly.
 
Since then, we have a few special requests and these were answered promptly and great suggestions were provided. We would and have referred Unite to a few of our friends/vendors.

Porter Fine Printing Limited

I’ve been with Unite for over 2 years. I work in Account services, setting up clients with new business tools such as Unite Hosted PBX, Conferencing and Virtual Attendant. I also work with internal teams to ensure all customer requirements are met. My Operations background is an advantage because I’m able to help our customers immediately. I love introducing our clients to new products that assist them in improving communications with their clients. My goal is always to ensure the process runs smooth on both sides. Happy customers are my best measure of success. I’m Margarita Asatrian and I work at Unite.

Margarita Asatrian

Account Manager

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I have been on the Unite team for over 14 years. Watching the company evolve and grow into one of Canada’s fastest growing companies (2 years in a row) is a privilege and a source of pride. In addition to sales support, I work with customers to make sure the onboarding process is organized and efficient. I continue to support our clients as their needs also evolve and grow. I believe the team, and how we work together to ensure we offer the best product and service, is the primary reason for our organic growth. 

 

One of things I like best about Unite is that it’s 100% home grown. We are Canadian owned and operated. At a time when many companies were letting go of staff (or exporting jobs to foreign markets) we were growing and creating jobs at home. It makes me happy to be a continuing part of it.

 

I’m Christine Nicoll, and I work at Unite. Visit us at unite.ca

Christine Nicoll

Client Services Manager

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I am a Customer Service Specialist for Unite. I have been a part of the team for over two years. Having the ability to make someone’s day makes my job very satisfying. A positive customer service experience and happy customers influence the attitudes of my entire team. My job is important and my role is key to the team’s success.

Giving my full attention to the customers and their concerns is the best tool I use to respond to an issue or circumstance in a timely manner. When customers observe a quick response time, it shows our respect and commitment to the customer’s time. I love to see the customers happy by being able to solve their problems.

Working for a company with continued growth gives me a lot of peace of mind. I look forward to watching Unite grow. I am fortunate to be a part of this growing company.

I’m Marta Woszczyna, and I work at Unite.

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Client Services Specialist

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I have been on the Unite team for over 2 years as a Business Development Manager – responsible for helping customers find solutions to understand and solve their business telecom challenges. Customers are often surprised how easy it is for us to streamline their telecommunications with affordable, flexible and reliable alternatives. We are able to customize a solution for each customer, making the experience both personable and actionable. Unite is a great place to work. Looking forward to implementing and sharing our next iteration of projects. I’m Jeremy Rozen, I work at Unite.

Jeremy Rozen

Business Development

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As a Business Development Associate for Unite, I work with potential and existing customers to demonstrate products and answer their questions. I believe strong communication skills, excellent customer service skills, relationship management skills and an in-depth knowledge of Unite’s products or services are the best tools to be successful. Most of the time, I continue to be the main point of contact even after the final purchase is made. When this happens, I know I have done right by the customer. I am a people person, when the customer is happy, I am very happy. 
Our products and services make it easy to continue to assist customers. I help assess any current business constraints and will introduce the customer to relevant services that can have a large impact on productivity. Unite also provides me with a lot of flexibility. We don’t just sell Unite services – we use them. This allows me to work from the cottage when I need a break from the city. I have a central office, wherever I am. This flexibility has made a positive impact on me both professionally and personally.
Working for a company that I believe in and believes in me is awesome. I am Margaret Sutton, and I work at Unite.

Margaret Sutton

Business Development Associate